|
SHIPPING:
Charges are based on size and weight of
the item. You will be notified of the cost. Your purchase
will be professionally packed and fully insured for a safe
delivery. Generally, you can expect to receive an item within
2 to 3 weeks from the order date. Orders are shipped UPS ground,
unless instructed otherwise. Larger pieces require delivery
and set-up by the artist.
RETURN
PRIVILEGES:
We believe that our
customer should have the right to return a purchase that does
not meet their expectations. If a customer wishes to return
a purchase, he or she must contact Peter Greenwood by phone
within (3) days of receipt of the merchandise (860) 738-9464.
Any returns must be shipped back in the original packing material
and container provided by the artist and insured for full
value. We are unable to accept returns from outside the United
States and Canada, or merchandise that has been made to special
order.
PURCHASES
FROM OUTSIDE THE USA: We
are more than happy to take purchases from outside the United
States and Canada, however, you must know that there are no
returns on these purchases. The same applies for those items
shipped to a location outside the U.S. and Canada.
ARTWORK
DAMAGED IN TRANSIT: If
your package appears damaged, or if upon opening it you find
the artwork damage, call us immediately at (860) 738-9464,
so we can have it picked up. A replacement will be shipped
to you at no additional charge.
|