Charges are based on size and weight of the item. You will be
notified of the cost. Your purchase will be professionally packed
and fully insured for a safe delivery. Generally, you can expect
to receive an item within 2 to 3 weeks from the order date.
Orders are shipped FedEx ground, unless instructed otherwise.
Larger pieces require delivery and set-up by the artist.
We believe that our customer should have the right to return
a purchase that does not meet their expectations. If a customer
wishes to return a purchase, he or she must contact Peter Greenwood
by phone within (3) days of receipt of the merchandise (860)
738-9464. Any returns must be shipped back in the original packing
material and container provided by the artist and insured for
full value. We are unable to accept returns from outside the
United States and Canada, or merchandise that has been made
to special order.
FROM OUTSIDE THE USA: We are more than happy to take
purchases from outside the United States and Canada, however,
you must know that there are no returns on these purchases.
The same applies for those items shipped to a location outside
the U.S. and Canada.
DAMAGED IN TRANSIT: If your package appears damaged,
or if upon opening it you find the artwork damage, call us immediately
at (860) 738-9464, so we can have it picked up. A replacement
will be shipped to you at no additional charge.